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Ticket Information
A maximum of 6 tickets can be purchased per user. Tickets exceeding this number may be canceled. No exchanges or refunds will be given.
Information for Reduced Mobility and Companions
If you have reduced mobility, you must write to help@madnesslive.es before making any purchase. We must process the "Reduced Mobility Tickets" and "Companion Tickets" (if necessary). You must be able to provide official documentation to prove your condition on the day of the event. Without this accreditation, access to the venue will not be granted. All tickets for the accessible area have been managed through help@madnesslive.es, and the purchase of general admission tickets will not, under any circumstances, grant access to the accessible area.
Information for Minors
Children under 14 years of age may only access the venue accompanied by a parent or legal guardian who must sign an authorization form, which can be found in the FAQ section of the website, along with a photocopy of their ID. Minors aged 14 and 15 (inclusive) may access the event without being accompanied by an adult, provided they present the authorization form completed by their parent or legal guardian, along with a photocopy of their ID. Those aged 16 and 17 are considered minors for all purposes, but are not required to be accompanied/authorized. There is no price difference for minors; it is the same as for any other ticket.
Schedule
Final schedules will be published a few weeks before the event.
Doors open 5:00 PM.
* Approximate schedules and subject to change.
Resale Prohibition
Resale of tickets is prohibited. See conditions here.
