PRIVACY POLICY

1.- INFORMATION FOR USERS

Who is responsible for the processing of your personal data?

MADNESS LIVE, S.L.U. is the CONTROLLER of the USER's personal data and informs you that these data will be processed in accordance with the provisions of Regulation (EU) 2016/679 of April 27 (GDPR) and Organic Law 3/2018 of December 5 (LOPDGDD).

COMPANY NAME: MADNESS LIVE, S.L.U.
COMMERCIAL NAME: Madness Live!
ADDRESS: C/ Torremesas, Murcia 30007 (Spain)
CIF: B73908402
Domain name: https://www.madnesslive.es
Contact email: web@madnesslive.es
Registration: Mercantile Registry of Murcia dated 01/13/2016, in volume 3148, Folio 210, entry 1, sheet MU-90836

Why do we process your personal data?

To maintain a business relationship with the user. The planned processing operations are:

  • Respond to queries or any type of request made by you as a user through any of the contact forms made available on this website.
  • Carry out the service requested by the user (distance sales contract, ticket and/or merchandising purchase).

What data will we process?

Name, email, telephone number, credit or debit card details, and any other data necessary to provide our services. However, we will always process the minimum necessary data and under no circumstances sensitive data through this website.

Why can we process your personal data?

Because the processing is legitimized by Article 6 of the GDPR as follows: Form:

  • By your explicit consent: when you request information or contact us through any of the methods established on this website.
  • By a pre-contractual or contractual relationship: purchase of tickets and/or merchandising that the provider makes available to the user.

How long will we keep your personal data?

They will be kept for no longer than necessary to maintain the purpose of the processing or there are legal requirements that dictate their custody and when it is no longer necessary for this purpose, they will be deleted with appropriate security measures to guarantee the anonymization of the data or their total destruction.

To whom do we provide your personal data?

We will not provide your data unless legally required.

Without prejudice to the foregoing, the user is reminded that in no case is the provider responsible for the processing of data on the social networks on which the provider is present and that if the user decides to establish contact through them, they accept their privacy policies, having no claim against the provider in this regard. Having established the above, we inform the user of the privacy policies of the social networks in which the provider is present:

Ministry of Culture and Sports: https://www.culturaydeporte.gob.es/comunes/aviso-legal.html

Facebook: https://www.facebook.com/privacy/policy/?entry_point=facebook_page_footer

Twitter: https://twitter.com/es/privacy

Youtube: https://policies.google.com/privacy

Instagram: https://about.instagram.com/es-la/blog/announcements/instagram-community-data-policy

TikTok: https://www.tiktok.com/legal/page/eea/privacy-policy/es

Telegram: https://telegram.org/privacy?setln=es

LinkedIn: https://es.linkedin.com/legal/privacy-policy

Rock Imperium Festival Website https://www.rockimperiumfestival.es/es/politica-de-privacidad/

What are your rights?

Your rights as a user are:

  • Right of access: you may request information about whether Madness Live! is processing your personal data.
  • Right to rectification: You may request rectification of your data if it is incorrect, as well as its deletion.
  • Right to erasure: You may request the erasure of your data; and in the event of any restriction, Madness Live! will retain your data duly blocked, solely for the purpose of exercising or defending legal claims.
  • Right to object: You may request that we stop processing your data in the manner stated, unless we must continue processing it for legitimate reasons, a circumstance that we will expressly state.
  • Right to request restriction of processing: You may request at any time that we restrict the processing of your data when any of the following cases apply:
    • When you contest the accuracy of the data processed and for a period that allows Madness Live! verify their accuracy.
    • When the processing of the data is unlawful under current legislation and the data subject chooses to restrict its use rather than delete it.
    • When the data subject requires their data for the establishment, exercise, or defense of legal claims.
  • Right to data portability: if the data is processed automatically, it may be returned or transferred to another company indicated by the user in a structured, automated, and commonly used format.
  • Right to deletion: you may request the deletion of your personal data and Madness Live! must erase them without undue delay when:
    • The data are no longer necessary in relation to the purposes for which they were collected or processed.
    • The data subject withdraws the consent on which the data processing is based, and there is no other legal basis for doing so.
    • The data subject objects to the processing because it is for the purpose of direct marketing of products.
    • The data have been processed unlawfully.
    • The data must be erased to comply with a legal obligation at the EU and/or national level.

In addition, users have other rights, namely:

  • Right to withdraw consent: The user may withdraw the consent given for the processing of personal data for a specific purpose at any time. They must simply contact us by exercising this right. Right.
  • Right to lodge a complaint with the Supervisory Authority: Any user may contact the supervisory authority if they believe Madness Live! is processing their data incorrectly. In the case of Spain, the supervisory authority is the Spanish Data Protection Agency, with registered office at C/ Jorge Juan, 6, 28001-Madrid and contact telephone number: 900 293 183.

Contact details to exercise your rights:
MADNESS LIVE, S.L.U.
C/ Torremesas, Murcia 30007 (Spain)
web@madnesslive.es

If you are going to use electronic means, please write “DATA PROTECTION” in the subject line.

2.- MANDATORY OR OPTIONAL NATURE OF THE INFORMATION PROVIDED BY THE USER

Users, by marking the By filling in the corresponding boxes and entering data in the fields marked with an asterisk (*) in the contact or registration form, you expressly, freely, and unequivocally accept that your data is necessary for the provider to process your request. The inclusion of data in the remaining fields is voluntary. The user guarantees that the personal data provided to the controller is accurate and is responsible for communicating any changes to it.

The controller informs you that all data requested through the website is mandatory, as it is necessary to provide an optimal service to the user. In the event that not all data is provided, there is no guarantee that the information and services provided will be completely tailored to your needs.

3.- SECURITY MEASURES

In accordance with the provisions of current regulations on personal data protection, the controller is complying with all provisions of the GDPR and LOPDGDD regulations for the processing of personal data under its responsibility, and manifestly with the principles described in Article 5 of the GDPR, by which they are processed lawfully, fairly, and transparently in relation to the data subject and are adequate, relevant, and limited to what is necessary in relation to the purposes for which they are processed.

The controller guarantees that it has implemented appropriate technical and organizational policies to apply the security measures established by the GDPR and the LOPDGDD in order to protect the rights and freedoms of users and has communicated these to them.the appropriate information so that they can exercise them.

For more information about privacy guarantees, you can contact us at:

MADNESS LIVE, S.L.U.
C/ Torremesas, Murcia 30007 (Spain)
web@madnesslive.es

If you are using electronic means, please write "DATA PROTECTION" in the subject line.

Madness Live! reserves the right to modify this privacy policy when required by processing or current regulations.

LEGAL NOTICE

1.- IDENTIFICATION DATA

In compliance with the duty of information contained in article 10 of
Law 34/2002, of July 11, on Information Society Services and Electronic Commerce (hereinafter LSSICE), the following information about the owner of the website is hereby provided:

COMPANY NAME: MADNESS LIVE, S.L.U.
COMMERCIAL NAME: Madness Live!
ADDRESS: C/ Torremesas, Murcia 30007 (Spain)
CIF: B73908402
Name of domain: https://www.madnesslive.es/es/
Contact email: web@madnesslive.es
Registration: Mercantile Registry of Murcia dated 13/01/2016, in volume 3148, folio 210, entry 1 with page MU-90836

2.- INTRODUCTION

This legal notice regulates the use of the website https://www.madnesslive.es/es/ (hereinafter, the website) owned by MADNESS LIVE, S.L.U. (hereinafter, Madness Live!).

Madness Live!, responsible for the website, hereinafter the CONTROLLER, makes this document available to users, with which it intends to comply with the obligations set forth in the LSSICE, BOE No. 166, as well as inform all users of the website regarding the conditions of use.

Access to the website is free except for the cost of connection to the telecommunications network provided by the access provider contracted by users.

3.- GENERAL CONDITIONS OF USE.

Any person accessing this website is considered a user, accepting from said access and/or use, all the clauses established in this text, committing to the observance and strict compliance with the provisions set forth herein, as well as any other legal provision that may be of interest to the user. application.

Users are advised to read this legal notice carefully.

Madness Live!, through this website, provides users with information and content regarding the services it provides; among the content on the website, we can highlight:

  • Information about who we are.
  • Information about our services.
  • Possibility of contacting the company through contact forms.
  • Possibility of joining our membership club.
  • Ticket sales.
  • Sale of merchandise.

Madness Live! reserves the right to modify any type of information that may appear on the website, without any obligation to provide prior notice or inform users of such obligations, with publication on this website being deemed sufficient.

Access to this website is the sole responsibility of the users and implies acceptance and knowledge of the legal warnings, conditions and terms of use contained therein.

3.1 OBLIGATION TO MAKE CORRECT USE OF THE WEBSITE AND ITS CONTENTS.

The user undertakes to correctly use the website and the utilities provided in accordance with the law, this legal notice, and other policies that may be applicable, such as the cookies and privacy.

The user agrees that, when using this website and all its contents, they will do so for lawful and non-prohibited purposes, that do not infringe current legislation and/or may be harmful to the legitimate rights of Madness Live!, or that may cause harm directly or indirectly.

To this end, the user, specifically and without limitation, will refrain from using any of the contents of the website for illegal purposes or effects, prohibited in this legal notice, harmful to the rights and interests of the controller or third parties, or that, in any way, may damage, render useless, overload, deteriorate, or impede the normal use of the website, computer equipment, or documents, files, and all types of content stored on any computer equipment (hacking) of Madness Live!, other users, or any Internet user. (hardware and software).

In accordance with the above, the user agrees to use the contents puThese are made available to users on the website, meaning, but not limited to, texts, photographs, graphics, images, icons, technology, software, links, and other audiovisual or audio content, as well as their graphic design and source codes (hereinafter, the "contents"), in accordance with the law, this Legal Notice, other notices, regulations of use, and instructions made known to you, as well as with generally accepted morality and good customs and public order, and, in particular, undertakes to refrain from:

  • reproducing, copying, distributing, making available, or in any other way publicly communicating, transforming, or modifying the contents, unless authorized by the owner of the corresponding rights or legally permitted;
  • deleting, manipulating, or in any way altering the content and other identifying data of Madness Live!'s copyright. The user must refrain from obtaining or even attempting to obtain the contents using means or procedures other than those, as the case may be, made available for this purpose or indicated for this purpose on the website where the contents are located or, in general, those commonly used on the Internet for this purpose, provided that they do not entail a risk of damage or disabling the website, its services, and/or its contents.

Specifically, but not exclusively, the use of the photographic and audio/video files on the website is subject to the following conditions:

  • Their use for commercial purposes and/or their subsequent distribution is prohibited. The images and audiovisual resources available here are for the exclusive use of the media and for informational purposes only, provided their source is acknowledged and the person responsible has obtained authorization.

This is because all materials hosted on this website are subject to intellectual and/or industrial property rights. Madness Live! does not, under any circumstances, grant any rights, express or implied, to any of its trademarks, copyrights, or other protected information.

Therefore, their use to illustrate activities, products, or events of other companies is prohibited. Madness Live! reserves the right to withdraw permission to use any of these images or audio/video files if it deems that they are being used for purposes that in any way harm its interests.

At this time, other websites, individuals, or companies are not authorized to use hyperlinks that may redirect to this website, beyond the social media profiles used by Madness Live!, without prejudice to the possibility of doing so in the future, always with the authorization of the controller, and those expressly referred to in this Legal Notice in the link policy.

The existence of a hyperlink that redirects to this website does not imply in any case the existence of any commercial or other type of relationship between Madness Live! and the owner of the website on which it is established, nor the acceptance and approval by Madness Live! of its contents or services.

3.2. DATA COLLECTION FORMS.

Without prejudice to the provisions of our privacy policy, when using certain parts of this website, it may be necessary to enter personal data.
All information provided by the user through the forms on this website for the aforementioned or any other purposes must be truthful. For these purposes, the user guarantees the authenticity of all data provided and will keep the information provided to Madness Live! perfectly updated so that it reflects, at all times, the user's actual situation. In any case, the user will be solely responsible for any false or inaccurate statements made and for any damages caused to Madness Live! or its collaborators by the information provided.

4. INTELLECTUAL AND INDUSTRIAL PROPERTY RIGHTS

The website, including but not limited to its programming, editing, compilation, and other elements necessary for its operation, designs, logos, text, and/or graphics, are the property of the data controller or, where applicable, have a license or express authorization from the authors and/or holders of these rights, such as the groups. All content on the website is duly protected by intellectual and industrial property regulations and is registered in the corresponding public registries.

Regardless of the purpose for which they were intended, the total or partial reproduction, use, exploitation, distributionn and marketing, requires in all cases prior written authorization from the responsible party. Any use not previously authorized is considered a serious breach of the intellectual or industrial property rights of the author and/or owner.

The trademarks, trade names, or distinctive signs are owned by Madness Live! or third parties, and access to this website cannot be understood to confer any rights over the aforementioned trademarks, trade names, and/or distinctive signs.

To make any type of observation regarding possible breaches of intellectual or industrial property rights, as well as any of the content of the website, you can do so by emailing web@madnesslive.es .

5. DISCLAIMER

Madness Live! disclaims any liability arising from the information published on its website provided that this information has been manipulated or entered by a third party not related to it.

Use of Cookies

This website may use technical cookies (small information files that the server sends to the computer of anyone accessing the page) to carry out certain functions that are considered essential for the proper functioning and display of the site. For more information, please read our cookie policy.

Link Policy

For the moment, Madness Live! It only redirects to the following links:

Ministry of Culture and Sports – youth cultural bonus: https://bonoculturajoven.gob.es/
Facebook: https://www.facebook.com/madnessliveproductions
Twitter: https://twitter.com/MadnessLive
Youtube: https://www.youtube.com/c/madnessliveprods
Instagram: https://www.instagram.com/madnesslive/
TikTok: https://www.tiktok.com/@madnessliveprods
Telegram: https://t.me/madnessliveprods
LinkedIn: https://www.linkedin.com/company/madness-live/
Rock Imperium Festival website: https://www.rockimperiumfestival.es/es/

Without prejudice to the foregoing, this link policy may be modified at any time by the provider without having to inform the user.

Madness Live! is not responsible for the internal policies, general conditions, or privacy policies of those external parties to which it is redirected, as established in our privacy policy.

Service Availability.

Access to this website requires services and supplies from third parties, including transport through telecommunications networks whose reliability, quality, continuity, and operation are in no way the responsibility of Madness Live!. Consequently, the services provided through the website may be suspended, canceled, or become inaccessible, prior to or simultaneously with the provision of the website service.
Madness Live! is not liable for any damages or losses of any kind incurred by the user due to failures or disconnections in telecommunications networks that result in the suspension, cancellation, or interruption of the website service during or prior to the provision of the service, such as if they occur during the process of purchasing a ticket or product.

6. APPLICABLE LAW AND JURISDICTION

For the resolution of all disputes or issues related to this website, Spanish law shall apply, to which the parties expressly submit. The Courts and Tribunals of Murcia shall be competent to resolve all conflicts arising from or related to its use, except if the user is a consumer, in which case the forum for the dispute would vary.